Privacy Policy

Joyride Aviation ("we," "us," or "our") operates as a private jet charter broker. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at joyrideaviation.com or contact us to arrange charter services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information you provide directly:

• Name, email address, and phone number submitted via charter request, contact, or jet card waitlist forms
• Travel details including origin, destination, dates, and passenger count
• Any additional information you voluntarily provide in message fields

Information collected automatically:

• IP address, browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• General geographic location (country and city) derived from IP address
• Analytics data collected via Google Analytics 4 and Facebook Pixel

• To respond to charter inquiries and provide quotes within 15–30 minutes
• To communicate with you about your booking or inquiry
• To send relevant updates, promotions, or empty leg alerts (only if you opt in)
• To improve our website, services, and user experience
• To analyze traffic patterns and measure marketing campaign effectiveness
• To comply with legal obligations

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Google Analytics 4 (GA4) to understand how visitors use our site
• Marketing pixels: Facebook Pixel for retargeting and ad performance measurement

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We use the following third-party services that may collect data:

• Google Analytics 4: Website analytics — Google Privacy Policy
• Meta (Facebook/Instagram): Advertising pixel — Meta Privacy Policy
• Klaviyo: Email marketing platform — Klaviyo Privacy Policy

We do not sell your personal information to third parties.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Charter inquiry data is retained for up to 3 years. You may request deletion of your data at any time by contacting us.

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data
• Right to opt out of marketing communications at any time
• Right to data portability (EU/EEA residents under GDPR)

To exercise any of these rights, contact us at [email protected].

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: